staff and sales team is great, however the Fed Ex delivery is unacceptable. This rug was ordered on Feb 18 and promised in 2 to 3 days. Given Covid and shipping delays, I expected it to be a few days later but the FED EX tracking is useless. I made arrangements last week for someone to receive, then dates were changed to Saturday, then Sunday at which we waited all day. - tracking shows it is here in Atlanta yet still have not received as today the 28th. I needed this for a staging. You need to change your delivery company.
3 years ago
Rugs Done Right has a
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