The worst experience, I bought a rug and when it arrived I realized right away the color was wrong but when I tried to return it I was so “so sternly” that it could only be replaced by a rug of equal value or mor and I would have to pay the shipping fee if $40 ( more than half the price of the rug)!! I called several times to try to come to a happy medium, I was willing to buy a rug of much greater value if I didn’t have to pay the shipping fee..completely nonnegotiable!! I gave the rug away and will never do business again with this company.
5 years ago
Rugs Done Right has a
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