While I am very happy with my purchase, I have several reservations about the process. The agent I dealt with initially was extremely helpful and attentive. However, she assured me I would received my rug within 10 days which did not happen. The rug was ‘dropped off’ a month later — the delivery company literally left my rug lying on the driveway in winter on a rainy day! They did not ring the doorbell or alert me to this. My house painters found the rug lying in a puddle when they left for the day at 4:30 pm.
5 years ago
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