In May of 2020, I ordered rugs on three different dates. Two of those orders came in a reasonable amount of time and I love the rugs and the pads I chose. The third order, from May 4, 2020, has yet to arrive and shows that it still hasn't left the warehouse. Super frustrating. I have been working with customer service and I realize that my shipment initially went to another place, but this seems like an incredibly long wait.
5 years ago
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