I would never buy a rug from this company again. I purchased a rug a week later the rug literally started falling apart, very low quality. It's now been a headache trying to return it. They say they are working with the "company" to resolve it. Really? As a customer I don't care that there's a third party involved. Due to the significant damage of the rug, they should have been able to resolve it within 24 hours of my reporting it. In stead it's taking many pictures and emails and I'm still waiting. I'll stick with Wayfair from now on. At least their customer service is outstanding and they resolve their issues asap!