Item took longer than 10 business days to ship- each time I called the agent asked me to fill out a form. Many times I called I could not get through to an agent. When I finally spoke to someone they said my item could not be cancelled bc it had just shipped. When I get off the phone I get an email update saying my item had shipped. Makes me believe they just pushed a button to day it shipped so I couldn’t cancel. Overall very poor and frustrating experience. Will not shop here again.
4 years ago
Rugs Done Right has a
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