Flawless experience. The bike I wanted to buy had a significantly longer lead time from another retailer and so I came across Scotby. The information on the website with Scotby was more informative and detailed, which as a first time road biker, was essential in informing my choice. The communication from placement of order to delivery was exceptional with my bike arriving within two working days which was exceptional. Since my purchase, I have recommended Scotby to three people all looking for bikes and most likely will be purchasing from you. Excellent service and an overall brilliant shopping experience for a bike I am delighted to own!