The worst service I have ever had in my life. Far too expensive!!! They keep taking the prices higher and higher according to what????? No one knows. This service don't worth a single penny. Disrespectful, rude, they lack of staff, terrible online service, they never pay me back the refunds I asked for, what makes them THIEVES, not to mention all of the delays and cancellation without any notice until the very last minute!!!! Of course I did receive NO refund even of they were responsible for all that trouble, discomfort and inconvenience they made passengers feel. Please NEVER use scotrail to travel... NEVER!!!!