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Daniel Kirby
A low and skuzzy trick indeed. Delays and cancellations are inevitable - but having a 28-day restriction on claiming compensation for them is a low and skuzzy trick. Tweedbank - Edinburgh 18:50 on 8 July cancelled at short notice due to "staff shortage". Should be 50% refund, according to the website - arrival time 30 mins late. However, as I was busy and preoccupied with taking care of my father - in and out of hospital for cancer treatment - over the last 4 weeks - I appear to have missed Scotrail's deadline.
9 months ago
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ScotRail has a 1.6 average rating from 31 reviews