A low and skuzzy trick indeed.
Delays and cancellations are inevitable - but having a 28-day restriction on claiming compensation for them is a low and skuzzy trick.
Tweedbank - Edinburgh 18:50 on 8 July cancelled at short notice due to "staff shortage". Should be 50% refund, according to the website - arrival time 30 mins late.
However, as I was busy and preoccupied with taking care of my father - in and out of hospital for cancer treatment - over the last 4 weeks - I appear to have missed Scotrail's deadline.