Purchased tickets from Edinburgh to Inverness. The train stopped in Perth where they announced the train was cancelled. Filed a claim (Reference SR/DR/20221017/BDDF) for reimbursement which is not being honored because I can't produce a "spoiled ticket". WTF is a spoiled ticket? My receipt combined with the fact that THEY CANCELLED THE TRAIN, should be sufficient. PO'd beyond words. I recommend hitchhiking over this mode of transportation. Buyer Beware!
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