Screen with Shoddy Shortly after placing my order I received a Sob story email about how the business was set up whilst she was pregnant. The email warned me that the gate I had ordered will probably arrive beaten up and that I should not sign for it. A few days later the gate arrived and was literally dumped on my doorstep without the courier even ringing the bell. The packaging was smashed and ripped to pieces. The panels were damaged and covered in black oil marks. I was offered to return the item or alternatively told I could have a partial refund if I confirmed all the parts were present. I assembled the gate to check all the parts were there and found and when I asked for a refund I was offered £12 off! This gate was sold to me for £380! When I refused this and asked for a replacement gate I was told I could not return the gate either. And was forced to accept an insulting partial refund. Disappointed I paid a premium price for a budget product and awful customer service.