Anonymous
I wouldn't leave any stars! I purchased 1 screen over a month a go and was initially really pleased with the service. I have since ordered 2 more screens from them on 22nd August and they were delivered on 27th August! Both delivery boxes were damaged, the first one had several holes on the box exposing the screen inside, when I took the screen out of the packaging there were 2 distinctive breaks in the screen with a chunk missing, as well as other scuffs and dents. The 2nd box was moldy all over the front and back, took the screen out of the box and again that was damaged on a corner dented and broken and also covered in some brown stain! I emailed the complaint straight away to Screen with Envy and provided photographic evidence, other than an email saying the problem is being worked on straight away iv heard nothing, I have contacted them on every social media platform and rung the office numerous time, I have not yet been able to speak to 1 person! Such a waste of money please do not use this company they send out damaged goods and do nothing to rectify the problems, they always state someone is dealing with the problem or they respond immediately on the chat page, they don't! They tell you via automated message there is a delay by 9 mins but keep you sitting on the phone for over 25 mins! Total scam artists and definitely not a small run family business! If they are they need to sort out their numerous issues with packaging and they need courses in customer care and satisfactory outcomes! Instead of beggin emails after purchases saying they are being slandered for bad services and would I be prepared to leave a positive review! Hahaha haha JOKE! SORT YOURSELVES OUT! next stop ombudsman and trading standards! Scam scam scam!
1 year ago
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screenwithenvy.co.uk has a 1.2 average rating from 510 reviews

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