Reference number: INVOICE #D20360 I have lost complete trust in your company after numerous promises of delivery that have not happened. I paid for goods in September nearly 2 months ago with a promise in writing that delivery would take 1-2 weeks. I require refund today no response Subsequently I have been told in the last 7 days on four different days by 3 different members of staff product was despatched, and to be told today product has not been shipped at all the staff talking to clients have no senior support staff and this creates a terrible customer experience with no confidence. Don’t believe a word you are told by staff only request email in writing it is very important as you speak to a different team member when you call. Frankly speaking this company could be a complete scam