Ordered 2 separate screens as 'dove grey' on 2 separate occasions which matched. Ordered a third and was sent 'grey' and fobbed off by Jessica saying that there is a variance in batches. Totally different colour but she was having none of it. Very bad customer service and had to get trading standards involved to try to resolve. And the comment by 'plum ber" on 4th March 2020 in that the colour variance is breach of consumer rights is in fact correct. I called trading standards whom looked at the website along with my order confirmation and pictures of differences in colour i had received and have confirmed it is a breach of trading standards in that it is mis-selling no matter what the terms and conditions state. Be very cautious if you do order and get them to check before any colours before despatch. They also took an order off me knowing fine well it was discontinued. I had to complain before getting my money back and was fobbed off again by some incompetent advisor. Avoid if possible. Screen with Envy is a limited company and is regulated by the companies act in the uk.
9 months ago
screenwithenvy.co.uk has a