Everyone that I have spoken to with Sedgwick is so unprofessional and rude. It’s clear that nobody enjoys their job and has no intent on helping their clients. Ashlee Goslik was the first casualty claim’s specialist I was assigned to when someone hit my car and I needed to get it repaired. She was so rude and demeaning via email. She made you feel like a complete idiot after I apologized for asking so many questions as I had never been through this process before. Emails such as “In my email to you on 7/25/2022 I explained the process. You can view the email in the thread below. If you have any questions, let me know.” As if I couldn’t read or understand. She was so rude but thankfully my case was transferred to Nicole Baker who was a Sr. Auto Adjuster. She was friendly enough via email but again, hard to reach and took a long time to get back to you. After the car was fixed, I called Sedgwick back to file a diminished value claim and was assigned to Regina Scott. Every single time I talk to her on the phone, you can tell how much she hates this job. She is so rude and literate doesn’t have time for you. Getting ahold of her is also impossible regardless of how many voicemails you leave her. It’s funny because she sounds so friendly on her voicemail recording but the woman you talk to on the phone is someone completely different. I tried to remember to be the bigger person and remain kind and sweet but after not hearing back for weeks, I was over that. I assumed her email is the same as Ashlee’s and Nicole’s (first name.last name) and sent her an email but I will be calling and asking to speak with her supervisor if I can’t get ahold of her by next week. This whole process has been horrible and I pray that I never have to deal with anyone from this company ever again.