Bad customer service. Multiple calls and messages left the claims examiner never returned calls. They had website issues, never got all my paperwork uploaded. Next thing I knew what info I did get input disappeared and said I had no claims. Was never notified it was closed and going into 6 1/2 weeks and have never heard from anyone. My managers finally found out claim was closed 2 1/2 weeks after Sedgwick closed it. Still no contact. Is this a ghost business? After they closed the claim I had no communication options (Sedgwick only allows communications it seems after you register and input your claim by chat or email, neither of which was available to me while website issues/ problems were ongoing and all calls/messages left over 3 days went un responded by examiner.
1 year ago
Sedgwick Claims Management Services has a
1.1
average rating
from
819
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