This company is horrible. Horrible. I advise you to get a lawyer if you can. The way that they did me it makes no sense. When I had Karen. She was wonderful out of the Memphis facility and then they switched me to( Chelsea Nurmi). She is ridiculous and should be fired. Her attitude is disgusting. Her communication skills are not there. She act like she's nonverbal. She will stop your money without telling you why she's stopping your payment. Then you have to call and beg and then she will put it in when she feels like it for you to get played paid. They don't care if I go and see a second opinion. She chose the first opinion of the doctor when I say I wish I could sue her. I promise you she lucky.