They stated that my claim was denied because my doctor didn't give them enough information to determine I had a serious enough illness or that I needed days off to get better. They (Sedgewick) sent the forms directly to my doctor. Maybe they forms need to be updated so they can get the information they need to make a fair decision. Im sure the doctor isn't going to supply any information not asked for due to privacy. Is influenza not considered a serious illness? Do you really think people should be going to work with the flu? I asked on the website about my claim why I was denied and when I checked back all communication had disappeared. I was VERY sick and had to worry about whether I was going to have a job or not. PLEASE find a way to improve to actually help people.