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Jacki Denison
I was in a minor car accident on 7/3, I was told by the shop that was repairing my car it would be fixed within 1-2 weeks. The adjuster (Sedgwick) was notified on 7/8, the claims adjuster didn't look at my car until 7/19 and the claims report was not done until 7/24!! There was a supplemental estimate which Sedgwick needed to approve. Needless to say, it has been a month waiting for the approval from the claims adjuster and now I have to pay out of pocket for a car rental until my car is done. My insurance only covers rentals for 1 month. This is absolutely ridiculous!! My car should have only taken 2 weeks to repair but my insurance company made the mistake of having Sedgwick do the claims adjustment. This is the worst company I have ever seen, almost 3 weeks to do a claim adjustment!! The shop who is fixing my car kept apologizing to me for Sedgwick, they said they have NEVER had an adjuster take that long! I don't know how this company stays in business with all the bad reviews. I know if I ever hear anyone mention Sedgwick again, I will be sure to tell them my experience with them.
9 months ago
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Sedgwick Claims Management Services has a 1.1 average rating from 817 reviews