This insurance company insured, a driver that neglectfully hit another person and they have to pay for damages being the shop owner. I already quoted them the lowest industry. Standard labor rates that are on the books and they still undercut by almost $1500. That's a bit excessive and you guys clearly have. No care in the world for your clients. And the people you insure. You guys are not repair shops, nor should you have the legal right to do. Any kind of estimates on anybody's cars? Whatsoever, unless you have an in-house body shop within house body technicians. And estimate supervisors, then you shouldn't be allowed to tell anybody how much something's gonna cost. That right, there should be so illegal that it should get you all put in jail.