I received the flower arrangement Summer Sorbet for my Birthday on the 8th July, I was very happy with the arrangement and took great care in following the after care instructions as a flower arranger I knew how important it was. The arrangement consisted of Roses,Lisianthus,Sunflowers and Solidago after only 5 days the arrangement was wiltering and on the 7th day it was ready for the bin. Having expressed my disappointment to Seranato their response was that they only give 7days guarantee, Not being satisfied with their reply I responded and was then offered as a goodwill gesture 10% of any future order. I had already stated to them that I would not be recommending their Company to anyone else and I will certainly not be ordering any flowers from them. I am and was totally disappointed with the customer aftercare service.