I ordered my goods for valentines day (14/02/16) and on two separate occasions on THE SAME DAY they reported that the driver's attempts to deliver the flowers were "unsuccessful". I was on FaceTime with the person who was meant to receive the flowers when I got their message saying their delivery attempts were unsuccessful. The diver was clearly too lazy and incompetent to deliver the flowers. Additionally, it was said that the deliver left a card at the door - nothing was found. They also gave me no compensation. I DON'T recommend this company at all. eflorist.co.uk are cheaper and more reliable, try them out.