Terrible experience with this awful company! Ordered same day delivery yesterday (23/12/2016) they did not arrive, speaking to the staff they had to get in touch with the florist. I had to change the address as they were supposed to be delivered to my mother in work on the Friday! They changed the address and still no flowers, they are telling me someone will deliver them up to 9pm tonight on xmas eve? Are they actually serious??? I sent these to my Mother to cheer her up as 2 of her friends have passed away! The moment has gone now!? If I do not get a refund asap I will be taking this further. I do not have £41 to throw down a drain!!!