Absolutely Disgusting I never write reviews for companies good or bad, But i feel a huge need to do so now based on such a disgusting attitude of Serenata Flowers!! I had ordered flowers to be delivered for Valantines day Tuesday. And all was well..until i found out the recipient would not be in from mobday evening onwards. I had hoped to speak to Serenata flowers to get delivery rescheduled from valantines day tuesday back a day to a monday when i knew she would be in. I gotva very prompt unhelpful email back saying no this couldnt be done as the order is with thier product team..It is a saturday today so i am not sure why they should be doing anything with the flowers today. Even the website are still taking orders for a Monday delivery. As a result of such terrible help i requested the flowers be cancelled and i would re order from another company. To which they replied they were not prepared to do this. And refuse to give me any number as they are online only. Please please please Anyone that reads this. STAY AWAY from this company as they are a downright sham! I have the emails back and forth for further clarity.