Total disgraceful service! Ordered flowers at 7.30 today (valentines day) flowers no where to be seen at 16.30...emailed them and was told they were not being delivered due limited availability in my area!! They were quick to take my money and the tracking said flowers being prepared and that was at 8am! Now they are not responding to my reply! They offered a full refund or to resend flowers tomorrow with a free upgrade! If I hadn't contacted them I would never have know! Worst service and AVOID this company at all cost! So poor that you can't even phone them....please do yourself a favour and order elsewhere!