I ordered pink hydrangeas, 10 days in advance, and they tell me it's not available the day before it's due to be delivered. So I agreed to pink orchids (which is a nice pastel pink in the pics), and if these are not available then pink azaleas, or pink tulips. In every message I emphasised the importance that the flowers should be Pink Pink Pink!! My mom received PURPLE orchids for her birthday, and they're trying to tell me that it's just a darker shade of pink, and they reserve the right to substitute as necessary!! Serenata, do you think that we're colour blind???????? Absolutely the worst online florist I have ever used. Why bother to list so. many flowers when you're going to send the wrong ones anyway and say 'we reserve the right to substitute'