I ordered flowers for my friend's 60th to be delivered the following day. Nothing arrived. You cant get hold of them on the phone so I emailed. Got a message back saying they were left by the door as no reply to the door. I had already called my friend to tell her they would be coming and either her or her partner would be at home. They also have a porch where they, if what they say is true that there was no reply, they could have been left. Why would a reputable company just leave flowers in front of a door? Now trying to get my money back. Unfortunately I hadnt read the reviews before placing an order. Obviously will never use the company again as not only can they not get a simple delivery right their customer service is appallling.