Quality of flowers and delivery service absolutely appalling. Flowers dumped outside front door by DPD (despite us being inside the house). They didn't even bother ringing the doorbell. Once opened, half the flowers were found to be dead and the rest wilting. Complaining to Serenata is impossible. They have no contact phone number and only an email address which you cannot use if you don't have an order number, which I don't because they were a present from a friend. I don't want to upset my friend by trashing her generous gesture and am therefore not willing to ask her for the order number. DO NOT USE THIS COMPANY.