The flowers were great but unfortunately I accidentally ordered them twice and had know way of cancelling them. The website is a bit confusing and I tried to change the order slightly. There was no way to cancel one of the orders and I received two automated replies saying my they had both already gone to delivery. I realised as soon as I had clicked on the wrong button, what I had done. They insisted I could not cancel as it was less than 24 hours before delivery! I felt this was very bad service and I will not use this website again.
7 years ago
Serenata Flowers has a
3.4
average rating
from
5,978
reviews