Terrible company. I sent 8 packages from Spain to Austria. 1 package is stuck since 1 week and customer care does not help and just hang up the phone. A claim done in the webpage is without any response and update since 3 days. 1 package was damaged (half open - not fixed with a tape which would be easy), 1 suitcase was missing the wheel, 1 guitar case got broken the inside structure (one can imagine how they treat package that such can happen). Would never use it again.
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