USELESS! I ordered something from Amazon Spain and they sent the item through SEUR... The item was "delivered" but I never signed for anything and never received anything. The problem is that you cannot call them as you have to phone a 700 number that costs you an arm and a leg and then when you eventually get through, they cant say who signed for the item and where it was delivered. TOTALLY useless company - do not understand why Amazon or anyone else would use them.