POOR QUALITY STAINLESS CHESTS - Ray Ellis
POOR QUALITY / SGS 54" STAINLESS STEEL STCSS5400, BROKEN WELDS and LOWER DRAW SCRAPES WHEN LOADED !!! I ordered 2 of these cabinets ; SGS 54" STAINLESS STEEL 26 DRAWER TOOL CHEST AND ROLLER CABINET Product Code: STCSS5400 and they arrived fairly swiftly. There was damage to one of the sides and after unpacking them [pointed out to a very helpful delivery driver, he took photos] and after peeling the protective film off [3 hours work min for the 2]. I noticed the lids which are braced internally with a strengthener/book holder were welded. .....Fine but the outer welds on both lids had become detached, a manufacturing fault, these had not been damaged in transit. So contacted 'C' at SGS and they offered £15 to get it fixed. It would cost at least £150 to get them specialist welded plus polish the tops again after welding and I'll have to take them to the specialist....... they were going to contact me ....NOTHING YET. Plus watch out if you buy this model the large left bottom drawer scrapes on the lower left side when closing on both units [even if unloaded the gaps are wrong - Fact, Not overloaded either may I add]. I was told I would be contacted within 48 hours - NOTHING YET DESPITE EMAILING THEM AGAIN. REALLY BAD POST SALE SERVICE, Remembering before I bought them I mentioned the similar ones at Homebase and their salesman 'N' said 'it was like comparing a Mini to a Rolls-Royce, there ones were of far superior quality and they were carefully inspected before they were sent' !!! ..... I think I must have got the Mini version !! Question - How did they inspect it if they are covered in cardboard [which looked very old with years of dust on it] and the cabinets have a white sticky removable coating, which on peels off. Answer - It would be absolutely impossible to inspect the cabinets unless they removed all of the packaging. I am now contacting my Credit Card Company. I WOULD NEVER USE THIS COMPANY AGAIN for STAINLESS CABINETS, BE WARNED !! 1
3 years ago
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