Bought a Milwaukee Pack out System before Christmas item arrived damaged. Straight on the phone to let them know, after sending photos and repacking item they said they would exchange item everything seemed great. How wrong was I after 12 days of being told rubbish issue with courier, etc etc they sent courier out to exchange item knock at the door DHL standing there to collect faulty item. Which my partner handed over as we was told it would be two different drivers etc etc. New one would arrive later that day oh yeah nothing arrived . So back onto them and told will contact courier etc etc etc and you got it nothing again. So now they have my money and half of what I purchased. Tried to call no answer tried to email no reply why do people have to be like this £238.99 out of pocket other people out there good luck I will not be buying from these ever again