Anonymous
Absolutely shocking company! Robbing people blind and by reading previous reviews (only after I had placed an order) it seems like it is the same problems over and over again. I ordered some gas struts, went through to sales who took my money quicker than I could even say how much! Really arrogant and rude man, promised it would be sent out that day for next day delivery! When I asked about an invoice he said "yeah nothing to do with us that will go through to another department and they'll deal with that" and hung up on me. No delivery the next day, or day after. Rung up 6 times in 4 days chasing up my order to find out that it hadn't even been processed for dispatch, each time waiting on hold for minimum of 25 minutes. I was told to trust a woman to sort this problem for me when she arrives the next morning she will personally make sure my item is sent out at 9am as the previous woman hadn't even documented my phone call, so I trusted her. Next morning I had no email, no call, nothing! So I rung back again after dinner for her to say "oh yeah, well there's nothing I can do I've only just rolled into work at 12 laughing as she said it. Does this not sum up the whole mentality of the workers/company? Nobody there gives 2 hoots about the customer they just pass the book then don't answer the phones. Only interested at the stage where they are taking your money!! If you're wanting good after sales or customer service don't even waste your time coming here. Absolute sh*t show of a company and I will never be ordering from them again. Do yourself a favour and AVOID AT ALL COSTS.
1 year ago
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SGS Engineering has a 3.1 average rating from 317 reviews

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