Please don't buy from them! There is no chance to get a refund if you don't like the product you ordered. In order for that to happened, you have to just unbox it, have a look at it and don't use it! Send it back and maybe, but just maybe in that way you will get your money back. I had sent back the 6 litre oil less spray after use it once, cleaned that, got the email from them saying that there are no faults found with it, it's just my fault that i don't like it and that they can't give me a refund because it was used, even their policy states that you can return unwanted goods. Advised me to sell it on ebay and hang up the phone in my face! Terrible company!