Ordered tool chest from eBay. Order Status stated dispatched 8/12/22 by 24 hour courier. When not arrived by 14/12/22 contacted company twice without response. Finally opened dispute with eBay. Immediately got a response from company saying they had issues with couriers/drivers/supply etc. If they had bothered to advise me of these difficulties I could of decided whether to cancel order and buy elsewhere, but they didn't and clearly weren't planning on doing so. Now I have to try and source a similar item that will be delivered in time for Christmas, which is very unlikely, this late in the day. Very poor customer service. Can't go about ordering anything else until I get my money back from them, which is unlikely to be anytime soon. Would not recommend them and will take our business to more reputable company.