If I could give zero stars I would, I wish I had seen these reviews before ordering anything from Shapermint. I have been waiting for a discount code for a month from a store credit return. My intention was to exchange the item for a larger size, but their system would only allow a return in cash or store credit. The store credit was more so I chose that. I have been waiting, and sending emails every couple days asking for someone to call or contact me. All I get are returned emails stating they are working on it, or watch for the discount code within 48-72 hours. I even tried the messenger option and no response within the 24 hours stated. This company has terrible customer service, save your money and time, never order from them!