Placed a order on Monday for click collect at my local Debenhams store for today, after receiving no email I rang shoeholics
The lady was rude and talked to me like I was a 5 year old and when I requested to speak to her manager she hung up
After ringing back and getting through to the manager I was told that due to a busy sale period my items would arrive next week instead of today as promised on the order, my daughter year 8 prom is ruined as the matching shoes and clutch bag will not arrive in time
Will never use shoeholics Again
6 years ago
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