Lost one parcel worth £98 - Royal Mail tracking shows that the parcel was delivered to their warehouse and now they say they will “investigate” and ended the chat. Another parcel posted at the same time was received and they have refunded £47.20 rather than £59!! The refund email states £59 but my bank account shows different! Not worth the stress and energy constantly trying to chase them up. I will not rest until I have my refund but the online chat is useless and no phone number!!!
5 years ago
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