I bought some products from the them (to Austria) and half year later I received an invoice with an additional 50% of the original price that I had to pay for the customs fee. If you are buying from them, expect that an additional 50% can be charged as the product comes from China.
As I've was told, these fees can be charged within 5 years of the purchase (due o customs inspections).
Their customer service is responsive, but provided no practical help.
6 months ago
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