As The behaviour from this company is shocking, they sell poor quality inferior products and act unlawfully. Ordering from them was a huge mistake. I ordered two items, a camisole and a skirt, the camisole sent was the wrong colour and had a mark on the front of it, the skirt had loose threads all over it and was very badly made, the zip was twice as long as the opening so there was unused zip just hanging down inside the skirt, preventing it from fitting properly. I contacted the company and they did not want me to return them, instead they offered a 30% refund instead (which I refused), it took four emails from me for them the accept the return and then they refused to pay the return postage. I explained that under uk consumer legislation that they are liable for the return costs of faulty/incorrect items, they offered a voucher for money off further purchases; obviously I will never order from there again so I refused this. After a further four emails they agreed to refund the postage via PayPal. I return the items (at a cost of £4.99) and they have had them back for over two weeks. I have not received a refund for the items or for the postage. I have sent more than 20 emails to this company and am £80 out of pocket. They always reply (usually quickly to emails) apologising profusely and saying that they will escalate but nothing has materialised. Please, please don’t shop from here and avoid the awful (and stressful) experience I have had. I am going to have to make a claim through the court to get my money back and will be reporting to Trading Standards. Order number UK222299641