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Mulks
Ordered a patio dinning set consisting of 4 chairs, table legs and a table top. Received my items weeks later, all labelled and addressed as they should be. It was raining for a few days and being that it's outdoor furniture, i left it outside until it was dry enough for me to put together. A couple of days later i unboxed the chairs, erected the legs and frame and was looking forward to putting the top on and enjoying my new purchase. Only to find that I'd been sent a tv cabinet insteab of my table top. The team at sklum must have sent me 10 emails asking for pictures and to fill out a claim. I went around in circles for days. The customer service person was rude and unhelpful. Basically telling me it's my fault and I'm responsible. The issue is still unresolved roughly 8 weeks after i made the order. Half of the website is in Spanish from what i can decipher, which is most unhelpful. Over all i cannot recommend Sklum, stay well clear.
1 year ago
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Sklum has a 1.1 average rating from 233 reviews