AVOID DEALING WITH THIS COWBOY COMPANY (smithsltd.co.uk) Wrong product delivered, really bad installation, and very bad and rude customer service. Although installation was not approved by us and installation document was not signed, this company went ahead and withdrew money from my account without my consent. Over a period of a month, numerous phone calls were made and many emails were sent to their managers requesting them to fix the problem, but no response was received from anyone. During the last phone call, their rude customer service person told me that they "didn't want to hear my voice again" and said very rudely not to contact them again. Please avoid dealing with this company and spare yourself the headache and disappointment that come with their terrible service.