if I could give them zero stars and still review I would, but I can’t. They are the worst company ever nobody ever answers. I returned an item. Actually, I requested them to not even send to cancel the order before they even sent it out and they on their website it says right there before we send it out and if you cancel it before it shipped out, they’ll do that. Well they didn’t. They still shipped it out so I got my product. It didn’t open it, and it was sent right back. I still haven’t received my refund - I have proof that I that it was dropped off at the front desk. anytime I try to contact them nobody answers me. and then the one time they told me to check the return portal for store credit , at this point, I’ll take what I can get but the return portal does not work. it will not load. it keeps pulling up cloud flare error. not to mention the fact that I had explicitly said to return it to my original payment - I wrote it on the box about four times - I wrote a separate note inside the box - i even wrote it in the online return notes. 🫥 so they can’t even claim they didn’t see it it was only written 100 times everywhere. it’s now August and I still have no refund and this order was placed in February so save the time and energy because that was $100 just wasted, awful people awful people
11 months ago
Smoke Cartel has a
1.4
average rating
from
11
reviews