RCD Retail (UK Sports Imports, Sports and Leisure UK LTD and Irish Sports Warehouse). My husband and I ordered two separate orders for weights. Yes, they were pre-orders, however in the eyes of the law a pre-order does not exist. We received an email to say that the weights had been dispatched. Now back to law, when you submit an order you are offering to enter into a legally binding contract. If they then tell you the item is dispatched, then they have formed a legally binding contract. My husband emailed them, and they just keep on sending an automatic reply. We then called and no response. I read from the terms and conditions. This is where I found their company name. It appears as though, however please note I cannot confirm this, they are taking “pre-orders” for stock they do not. In addition, they also appear to be listing this across all the above websites. When they are contacted the phoneline does not connect to a person and advices you to email them Okay, we under during the pandemic that this could be viable. We sent emails to both email addresses and received the same automated reply. Given the pandemic and many people are looking the types of products they sell. This is a disgrace. Please stay clear of this company. It is poorly organised and unresponsive. I would like to advise people to contact their bank, credit card provider or whichever company you used to pay. They can claim your money back, because they have breached the contract and have denied your statutory rights. In addition, please contact trading standards.