Many of the reviews are exactly what I myself experienced . I canceled the order several times before it was shipped as they did not give me the “pop up “ ads 15% discount yet they shipped it anyway . As they ran me in circles for 3 months for a refund they wanted a screen shot of the ad and the discount code but to their surprise I had the screen shot but they still refused to refund my money . The item was $249 and I actually spent more than that on phone call overages as my plan only has 700 minutes a month . At this point it was the principle so I did it anyway . They lied to my credit card company that the item was delivered but I had refused delivery from Fed X and I even had the signature of the employee who signed for it !!! So now they had my $249 and got their product back to resell . I learned the credit card company no longer has your back even with written proof . They offered a store credit but as they have filed for bankruptcy you may never get the chance to use it . You are warned , you will get ripped off and will frustrate yourself for months trying to right the wrong from these thieves .