Good morning Ladies: This seems to be a trend with Steinmart, which is now under new management. We need to stop making purchases from them and start a Class Action Suit. I had the same experience with them sending me a used blouse. I initiated a return, and it took only a day for them to say they received it but two weeks for them to respond again, asking if I would take 20% off and keep the blouse. The blouse doesn't fit. So I said I would donate it to Goodwill, and Steinmart could credit my account for the $26...crickets. I haven't heard from them, so I will file a complaint with the Better Business Bureau, Steinmart trying to survive at our expense.