This review is for an instore experience. I am only giving this a one star because I have to. I would give it a negative score, if I could. I have been shopping at Stein Mart for several years, getting most of my work clothes there. They have the brands I have been wearing for years. Two nights ago, I went to my local Stein Mart near closing time...bought two dresses and one shirt. I got home and the shirt wasn't in the bag. I went back last night with my receipt and told the asst mgr that I didn't get my shirt. He called the GM and said I couldn't get my shirt until "they looked at the video"....like I was a criminal and lying! GM told me it was for "training".....whatever, so I paid $45 for a shirt that I never got, so they can train their employees through video. They are the most classless people that call themselves managers. I would be embarrassed to even associate with this company, knowing how they treat people, much less work for them. I will not be back and have been singing my experience to everyone....it could have gone in a different direction but I guess they don't care about keeping customers. I will NEVER go back into a Stein Mart. btw, this store is in Murfreesboro, TN. Worst place ever.
5 years ago
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