I placed an online order...received confirmation and then five minutes later received a CANCELLATION of one of the items. I needed that item for a bedroom. It was like ordering a pair of shoes and having them cancel the right shoe but sending me the left shoe. I immediately got on the phone and waited for a service rep and the manager who told me that I could not cancel the order...that it was already processing. It is ok for THEM to cancel but not the customer. I was told to return the items when the stores reopen. What a waste of time and money for Sten Mart. They will pay for the shipping and I will have to spend time returning it when it could have easily been corrected WITHIN minutes of their cancelling me. I will not use them again. I would be hesitant about ordering online.