Absolutely the worst car rental experience I've ever had! They took one and a half to two hours at rental and 45 minutes to an hour on the return. Once I got to the rental desk, they introduced a new fee that I hadn't seen before. The car they gave me had numerous nicks, dents and scrapes. The passenger side had a series of scrapes from front to back. When I returned the car, I had had a small incident. I did not try to hide it. They build me $1,000 which is exorbitant, especially when you consider the condition of the car from the beginning. A customer in front of us was charged for a very small blemish that was in perceptible unless the light was just right. It's impossible to know whether the customer created the dent or if it was already there previously. This company is a scam and they're in the business of ripping off customers! I would avoid this company completely!